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Fire & Water - Cleanup & Restoration

What is the Process - Water Damage Explained

2/9/2021 (Permalink)

Emergency Water Damage Process

One Hour:

Within one hour of the loss a SERVPRO of Lane County professional will contact you to arrange the appointment.

Four Hours:

Within four hours of the loss notification a SERVPRO of Lane County professional will be onsite to start the mitigation process. It is very important that the professional responds quickly to reduce damage and saving money.

Detailed Explanation:

A trained professional will walk you through the job step by step, explaining the process and assessing the damage.


We will then start the pretesting process from the source of the water loss and work outward.

Eight Hours:

Within eight business hours of our arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.

Cleaning and Restoration:

Our team of professionals will work neatly and answer all of your questions. They will be using state of the art techniques and equipment to make sure your property is taking care of.

Final Walk Through:

After the work has been completed, a final walk thru will be done to help ensure your satisfaction.

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