Recent Posts

What Matters the Most

8/1/2020 (Permalink)

When fire, smoke or soot damage puts the things that matter most on the line, you want the very best help on the line as well.  That's why knowing that the easiest way to contact SERVPRO of Lane County is to call us direct @ 541-345-0115.  We answer the phone at all hours and are ready to respond immediately.  

You can also visit us at www.SERVPROlanecounty.com to see examples of the amazing work that your local SERVPRO has done and to answer any questions you may have.  

So whether you are responsible for 1,000 square feet or 100,000 - be ready for the worst with the very best!  Contact SERVPRO of Lane County for any fire, water, biohazardous, mold, vandalism or board up needs you have!  541-345-0115

Proactive vs. Reactive

7/11/2020 (Permalink)

For a business owner and homowner, a worst-case scenario involving fire or water damage can seem unthinkable until it suddenly becomes your reality.  Fire and water damage can happen as a result of many things, including storm damage.  In the aftermath of a storm, a quick response time from SERVPRO of Lane County can minimize property damage.

Property owners should have a quick and convenient emergency disaster plan that connects them with vendors, necessary contacts, and pertinent information for if/when a storm happens.

When building an emergency plan, there are four key areas to remember:

1.  Identify your facility's greatest threats in order to assess the overall severity of the event.

2.  Document all vital information and establish clear communication activities.

3.  Expect the unexpected as there is no "textbook" storm.

4.  Keep your information updated and make sure your insurance company has all of the necessary information.

Hazardous Materials - Tear Gas

7/11/2020 (Permalink)

Tear gas is a very hard substance to clean. Our technicians at SERVPRO of Lane County are highly trained in this type of hazardous material cleanup.

When tear gas is deployed it comes off as small particles of liquid and solids, not actually a gas, but finely dispersed by an aerosol propellant. This allows for the chemicals to settle in on many surfaces.

To begin the cleanup process, our highly trained hazardous material cleanup technicians wash all affected surfaces, and once a room has been properly cleaned, we will seal off that area to prevent cross contamination. It may take an abundant amount of cleaning passes to remove the particles from the surfaces, especially if they are porous.

Our Technicians always use the proper personal protective equipment (PPE) and cleaning products to ensure a safe and complete cleanup.

For any type of Biohazardous Cleanup, call SERVPRO of Lane County 541-345-0115.

COVID-19 - We are still here

7/6/2020 (Permalink)

During this unprecedented time, our staff at SERVPRO of Lane County is taking every precaution to protect both our staff and our customers' health and safety.  

Your local SERVPRO of Lane County team wants you to know that we are here for you, in the same capacity that we always have been.  In addition to our everyday services, we are also trained in biohazard clean-up, which includes cleaning of your facilities for any issues including COVID-19.

Since the end of January, even before the statewide “Stay-at-Home” orders, our franchise has been working through a government contract to set-up and run all nationwide quarantine sites across the United States.  We also off-loaded the numerous cruise ships that docked on the West Coast, and were also called to clean the Life Center Care Home in Kirkland, Washington, which had one of the biggest outbreaks in the nation. Working closely with both the CDC, and the Department of Health and Human Services, we have a lot of first-hand experience that only SERVPRO of Lane County can say that they have. 

Please reach out to us if you have any questions or concerns, we are just a phone call away.

Stay Healthy!

Is it Fire Damage or Water Damage?

7/6/2020 (Permalink)

If your house or commercial property suffers from a fire, the farthest thought from your mind could be that your property will also suffer from water damage.  

When the Fire Department is called out to a fire, either residential or commercial, their main focus is to put the fire out!  Once the fire is out, everyone has cleared, and things have settled down, it might be a shock to walk into the property and not only see smoke and soot damage on your personal items and structure, but how much water damage you see as well.

Our SERVPRO of Lane County team is highly trained in both areas and able to come out to your property to scope the damages and provide you and/or your insurance adjuster with an estimate.  

Call SERVPRO of Lane County when disaster strikes!  541-345-0115

Our Thanks to YOU

7/6/2020 (Permalink)

The first half of 2020 has been a rollercoaster of fear and emotions, and a lot of uncertainty.  The world was thrown into a state of change that had not been seen for several generations.  At the front of this battle, our heroes stood strong, not wearing tights or capes, but uniforms, scrubs, masks and gloves, all ready to fight this for all of us.

The words "Thank You" don't seem enough.  We don't have enough words to convey our gratitude to those of you that have put your lives on the line so that we were able to stay home with our loved ones and try to help flatten the curve.  

Our staff at SERVPRO of Lane County sincererly thanks you for facing this head on!

Embracing our "New Normal"

5/18/2020 (Permalink)

During this time of uncertainty, SERVPRO of Lane County wanted to reach out to you to let you know that we are here for you, in the same capacity that we always have been.  In addition to our everyday services, we are also trained in biohazard clean-up, which includes cleaning of your facilities for any issues including COVID-19.

Since the end of January, even before the statewide “Stay-at-Home” orders, our franchise has been working through a government contract to set-up and run all nationwide quarantine sites across the United States.  We also off-loaded the numerous cruise ships that docked on the West Coast, and were also called to clean the Life Center Care Home in Kirkland, Washington, which had one of the biggest outbreaks in the nation. Working closely with both the CDC, and the Department of Health and Human Services, we have a lot of first-hand experience that only SERVPRO of Lane can say that they have. 

Please reach out to us if you have any questions or concerns, and know that as soon as it is safe for everyone, we will be back out to visit you on our normal monthly routes.  In the meantime, we are just a phone call away.

Stay healthy!!!

SERVPRO of Lane County Fire Recovery

2/27/2020 (Permalink)

Recovering from a fire can be a physically and mentally draining process.  When fire strikes, lives are suddenly turned around.  Often, the hardest part is knowing where to begin and who to contact.  You will need a professional company to help you navigate through the process. 

Our crews at SERVPRO of Lane County are those professionals.

Our trained technicians will walk you through exactly what we can do for you.  From securing your property, to the cleaning of the structure and your belongings.  Inventory will take place on-site.  Once the inventory is complete, we will pack your items and transport them back to our facility.  These items will be cleaned, packed and stored at our warehouse until your home is repaired. 

Call SERVPRO of Lane County 24/7/365.  541-345-0115

The Faster the Better

2/26/2020 (Permalink)

One thing that no homeowner wants to come home or wake up to is water damage.  When water damage happens in your home from such things as a flood, dishwasher line, ice machine or broken pipe on your washing machine, quick response is essential to limiting the damage to your home and disruption to your family’s day to day life. The sooner you respond to a water emergency on your property, the less the damage will cost you. SERVPRO of Lane County has many years of experience and we understand that need for a quick response to limit the destruction caused by water damage. If water damage should invade your home, make sure to call SERVPRO of Lane County at 541-345-0115, we are ready 24/7/365.

Hours and minutes actually make a difference

2/24/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Lane County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Lane County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 541-345-0115

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Lane County

SERVPRO of Lane County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.